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Frequently asked questions

Dispatch and Delivery

~ When will I receive my order?

We aim to process all orders within 3 working days. We partner with An Post and couriers to delivery all orders. You will receive a confirmation email when your order has been dispatched with a tracking number if applicable.

It is worth noting that in order to speed up the delivery process and to avoid parcels being held or diverted to a sorting office we recommend you fill in your address as completely as possible when ordering. If you have an Eircode or postcode please use it.

Estimated delivery times from An Post are as follows:
Republic of Ireland: 1-3 working days
Rest of Europe: 7-10 working days

You can find our more about Shipping Here




Gift Packaging

~ I am purchasing a gift, will anyone be able to tell what is in the parcel?

We understand that often our little uniforms are purchased as a gift for a little person at home so we like to keep things low key. We use unbranded cardboard boxes and plain eco-friendly packaging bags without any logos or identifying symbols so even if your order is intercepted the contents will remain completely safe from enquiring eyes.

We are proud to say all our packaging is now either made from recycled materials or it is fully recyclable. Cardboard boxes make great dramatic-play props.

~ Can I include a gift card?

Of course. All our orders include a handwritten note so if there is a particular message you would like to include with your order then simply add it to the notes section at checkout.

~ Do you offer a gift wrap service?

All our costumes are individually wrapped in quality tissue paper. If you would like us to include a little note to the recipient just pop the details in the notes section at checkout or drop us an email with your order number and we will sort that out for you no problem.

Sizing

~ Do I need to go up a size?

In short, no. We recommend that you choose a size closest to your child’s current clothing size. To be extra sure the costume will fit we recommend you take a look at the measurements on our individual costume pages and please feel free to contact us for more information. You can read more about our sizing here.

Caring for your little uniform

~ Can I wash the uniforms?


Yes, you can! We understand that not only can spills and accidents happen at home but in a preschool setting the little uniforms will be washed many times over during the school year. We have chosen fabrics that are hard-wearing and washable. Most of our fabrics are 100% cotton. Not only has each fabric has been wash tested many times to make sure it holds up well but we have also washed the finished costumes many times over to make sure it lasts and lasts for years of wear. Whilst all fabrics are colourfast, we do recommend that the scrubs are washed separately for the first wash or 2. You can read more about caring for your costume here

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Still have questions?

If so just send us an email with your query and we will respond as quickly as possible.